Tech-Enhanced Customer Feedback Systems
Your business is likely as successful as the number of people you reach online via SERP results and advertisements. However, getting customers to purchase or schedule services more than once can count ...
Voice Technology: Transforming Customer Interaction and Service
How many times have you had your hands full and asked Siri, Alexa, your Google Assistant, or another AI to take certain actions for you (or at least remind you to do ...
Introducing Proton AI Writing Tool — A Fast and Efficient Way To Write Emails Better
For decades, emailing has been one of the fastest ways to communicate with others, especially in business, as workers and employers use it for collaboration efforts. However, emails are the modern-day version ...
Digital Transformation: How Traditional Businesses are Thriving in the Digital Age
At one point, businesses depended solely on physical brick-and-mortar storefronts, foot traffic from outside streets, and tangible billboards and flyers to bring in customers. Now, especially in the recent decade, technological advancements ...
The Future of Communication in the Workplace — Introducing Custom Emoji and Reactions to Microsoft Teams
Working online has countless benefits, from offering your employees more flexibility, which makes them more productive, to employers having a larger talent pool, state or nationwide. However, while having remote workers tune ...
AI-Powered Customer Service: Elevating the Customer Experience
In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as ...
Decoding the Influence of Technology on Customer Behavior
With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring it over going to stores. One of the main reasons ...
The Gig Economy: How Technology is Reshaping Work and Business
The chances are you’ve probably heard musicians, actors, artists, writers, and many others referring to their jobs as gigs. These odd jobs mean they do not have a single long-term employer or ...
Watch Out for This Malware Campaign
Social engineering is one of the fastest-growing methods for hackers to gain access to networks for malicious purposes. Essentially, it means deceiving or manipulating someone into providing information that allows a bad ...
Leverage Social Media Insights to Fuel Your Business Growth
Social media is critical to marketing any business. From promoting your products and services and building awareness of what you have to offer to engaging with your customers and building a community ...
